We went straight to customer support to see if the agent was responsive, knowledgeable, and able to answer their clients�� queries. Some online casinos provide customer service through FAQs, which we found insufficient. In addition to FAQs, we looked at which casino sites also provided service through platforms like Whatsapp and iMessage for a more mobile-friendly approach to contacting customer care.


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Big Time Gaming was launched in 2011 and worked successfully for about five years before leaving its huge mark on the industry. In 2016, the slot Bonanza, featuring the now insanely popular Megaways mechanics, was released. The game became an instant hit, and players couldn��t get enough of the creative Megaways concept. Big Time Gaming now boasts a rich portfolio of equally entertaining games, with and without the famous mechanic. Big Time Gaming has partnered with numerous other studios, so other companies release slots with the branded Megaways feature. It was also acquired by Evolution in 2021, so it��s a sister company to the previously mentioned NetEnt.



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